Troubleshoot - PowerCram Blog

Mac Black Grey Blue Screen Crash troubleshooting

Collection Procedure (kernel panic)http://docs.info.apple.com/article.html?artnum=106228looking for panic.log/Library/Logs Kernel Panic FAQhttp://www.index-site.com/kernelpanic.html CrashLogger (application failure)http://developer.apple.com/technotes/tn2004/tn2123.htmluser’s home directory~/Library/Logs/CrashReporter/.crash.log)/var/log/system.log Hardware Test (PowerPC)http://docs.info.apple.com/article.html?artnum=86287 Hardware Test (Intel)http://docs.info.apple.com/article.html?artnum=303081 Example to identify kernel panic:http://www.index-site.com/kernelpanic.html

Mac Troubleshooting Basics

1. Repair Disk permissions 2. Run all remaining mac provided SW/OS updates (none critical) 3. Onyx optimization3.0 download and install –> http://www.macupdate.com/info.php/id/115823.1 “update” system optimization3.2 execute daily, weekly & monthly maint. scripts3.3 update LaunchServices database (requires hard boot)3.4 clean user & system caches, logs & indexes3.5 clear user preference files (will cause icons to auto align on desktop) […]